README
Net Nanny (R)
Version 5.0 
September 20, 2002
A product of Net Nanny Software, Inc.


PLEASE READ THIS INFORMATION COMPLETELY BEFORE INSTALLATION
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CONTENTS
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Overview
System Requirements
Limitations of the Software
Installation Prerequisites
How to Install 
User Documentation
Known Issues
Pricing and Sales Information
Technical Support
Copyright Information


OVERVIEW
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NEW FEATURES:
Default Startup User. A default 'startup' user can be set to automatically authenticate once the family PC is re-started. The 'start-up' user is not required to remember a password in order to safely access the Internet.

Blocks Cookies. Allows cookie blocking on a per user basis, minimizing exposure to Internet advertisers or others who want to collect information about you and your family.

Emailed activity reports. Review an emailed summary report of Internet activity daily or weekly at your convenience.

Blocks Pop-up and Pop-under windows. Prevents most pop-up and pop-under browser windows from appearing.

Blocks Internet-enabled applications. Includes a database of popular Instant Messaging applications, File Trading applications (including FTP), and online games. 

Prevents PC time tampering. Synchronizes with an Internet atomic clock ensuring Net Nanny time limits are not circumvented.

Invisibly monitors users. Monitors users in "stealth-mode" while documenting their activities in the activity log.

IMPROVED FEATURES:
Blocks Web Sites. Includes an expanded database of known inappropriate Web sites that you can view and edit. You choose what's best for each family member while ensuring freedom of speech.

Restricts Internet access. Lets you set time restrictions for every day of the week with both a daily limit and blackout periods of no Internet access.

Logs Internet Activity. View a comprehensive activity log that lists Web sites IRC Chat rooms, and newsgroups visited, applications blocked, violations of user account restrictions and more.

Filters Web Content. Protects your family from new, modified, or dynamically generated Web pages not yet added to the inappropriate Web site database, by checking the content of these pages for known inappropriate keywords or phrases.

CLASSIC FEATURES:
Blocks, records, filters and monitors IRC Chat sessions. 

Monitors IRC chat sessions (mIRC, IRC Toons, Birch, Pirch), blocks offensive language, and records both sides of an IRC chat conversation. You can also block all IRC Chat. (Instant messengers or Web-based chat are not filtered by Net Nanny.)

Blocks, filters, and monitors newsgroups. Monitors newsgroup postings and blocks offensive language. You can also block all newsgroups.

Personalized user accounts. You can set up as many as 12 user accounts and customize each per individual or per age category.

Protects confidential information. Gives you the choice to block outgoing personal information like credit card numbers or the name of your child's sports team.

Email content filtering. Blocks offensive language and personal information in both incoming and outgoing non-encrypted email (Microsoft Outlook Express, Netscape Communicator Mail and most POP3 mail clients only).


SYSTEM REQUIRMENTS
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OPERATING SYSTEMS
Windows XP Home or Professional (FAST USER SWITCHING must be disabled-see www.netnanny.com for information)
Windows 2000 Professional
Windows NT 4.0 with SP4 or greater
Windows Me
Windows 98 Second Edition (SE)
Windows 98 with Service Pack 1 (SP1)

NOTE: Net Nanny does not support proxy servers for networks; the application must be installed on individual computers.

WEB BROWSERS

INTERNET EXPLORER
IE 6 for Windows 98SE, Me, NT 4.0 SP6a+, 2000, or XP.
IE 5.5 SP2 for Windows 95, 98, Me, NT 4.0 SP3+, or 2000.
IE 5.5 SP1 for Windows 95, 98, Me, NT 4.0 SP3+, or 2000.
IE 5.01 SP2 for Windows 95, 98, NT 4.0 SP3+ or 2000.

NETSCAPE
Netscape 7 and 6.2.2
Netscape Communicator 4.72, 4.73, 4.75, 4.76, and 4.79 
Netscape Navigator 4.08 

HARDWARE
Pentium, Pentium II, Pentium III, Pentium 4, Celeron or AMD Athlon (K6/2 or higher) processors.

MEMORY
Minimum of 32 MB of RAM

DISK SPACE
Minimum of 50 MB

NOTE: You will need at least 1 megabyte of space completely free on your hard drive after installation in order for Net Nanny to function properly. Filling your hard drive completely can cause Net Nanny not to recognize the administrator's password.

INTERNET CONNECTION TYPES
Minimum 28.8k modem. 33.6K, 56.6k modem, ISDN, DSL, and cable modems are all supported.

INTERNET SERVICE PROVIDER (ISP) 
Works with all major ISPs including AOL, Earthlink, MSN, and Yahoo!. AOL and CompuServe Internet access using Internet Explorer or Netscape browsers is supported; AOL and CompuServe browsers are not supported.

SUPPORTED INTERNET APPLICATIONS
Outlook Express, Netscape Communicator Mail and most POP3 mail clients
Outlook is supported when connected to a POP server (the alternative would be IMAP)

mIRC, IRC Toons, Birch, Pirch
Note: ICQ (AOL), Microsoft Instant Messenger, and Yahoo Messenger are not supported.

Outlook Express, Netscape Communicator News reader, Free Agent and most NNTP newsreaders.


LIMITATIONS OF THE SOFTWARE
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While Net Nanny provides a high level of security for your family, there are some limitations to the software.

MICROSOFT WINDOWS XP HOME AND PROFESSIONAL
Windows XP contains a feature called FAST USER SWITCHING, which must be disabled to use Net Nanny. For instructions, go to www.netnanny.com and choose Support. You can still log off your PC and log back on without a complete reboot. To do so, select 'Logoff' instead of 'Shutdown' when you are finished using your computer.

INTERNET-SERVICE PROVIDERS
America Online (AOL) and CompuServe Web Browsers have customized interfaces that provide a specialized encryption and therefore cannot be filtered or monitored by Net Nanny. If you are using Internet Explorer (6, 5.5 SP2, 5.5 SP1, 5.01 SP2) or Netscape 7 or 6.2.2, Netscape Communicator (4.72, 4.73, 4.75, 4.76 and 4.79) or Netscape Navigator 4.08 to access the Internet through these services, there should not be an issue. These applications provide their own security features. Please read the software documentation that comes with the ISP's interface installation kit, or contact the companies directly for more details.

PEER-TO-PEER (P2P) FILE TRADING
Net Nanny blocks specific P2P applications (these specific software applications are listed at support.netnanny.com) however no P2P applications are filtered or monitored by Net Nanny. The encryption functions within these products do not allow for filtering or monitoring by Net Nanny or any other filtering product.

GAMES
Net Nanny blocks specific games (these specific software applications are listed at support.netnanny.com) however no games are filtered or monitored by Net Nanny. The encryption functions within these products do not allow for filtering or monitoring by Net Nanny or any other filtering product.

INSTANT MESSAGING AND NON-IRC CHAT APPLICATIONS
Net Nanny can block most chat programs, including instant messengers and IRC chat.  However, only IRC Chat can be recorded or filtered.  Net Nanny cannot filter or record chats in instant messenger programs such as Yahoo! Messenger, AIM, Trillian or Jabber. Net Nanny blocks specific instant messaging and chat applications (these specific software applications are listed at support.netnanny.com).
 
WINDOWS STARTUP
Software applications on your computer that launch a Web browser when Windows starts up, such as virus protection software that automatically connects to a manufacturer's website to check for updates, may be blocked by Net Nanny. This may occur when certain Net Nanny user account restrictions, such as blocking all web sites are enabled. 

FIREWALL PORT BLOCKING
Net Nanny does not include firewall functionality although it does block specific Internet-enabled software applications (These specific software applications are listed at support.netnanny.com) in three categories: file trading, instant messengers, and games by their respective TCP/IP network ports. A few of the standard ports used by the applications that Net Nanny can block may share a port with another application not blocked by Net Nanny. You may experience unexpected loss of functionality in these other applications if you choose to block Internet-enabled software applications with Net Nanny.  


INSTALLATION PREREQUISITES
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If you have firewall software installed and running on the PC where you are installing Net Nanny, you will need to configure your firewall to allow the following communication:
- TCP port 38652 to nnlist.netnanny.com for database updates
- TCP port 80 for product registration and to submit a website for inclusion on the Net Nanny lists
- TCP port 37 for synchronization between Net Nanny and an Internet atomic clock


HOW TO INSTALL
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Step 1 - Install the software
Important: The installation wizard finishes with a mandatory restart of your computer.

1.Insert the CD in the CD-ROM drive of your computer. If you acquired Net Nanny from a digital download, locate the icon of the file you downloaded on your desktop or in a My Computer sub-folder.
2.Do one of the following:
- If Net Nanny begins to run automatically, continue to Step 3.
- If Net Nanny does not launch automatically, double-click the Setup.exe located on your CD-ROM or double-click the file you located in Step 1.
3.Follow the instructions on each screen of the Installation program until you get to the last screen with the 'Finish' button. Important: Windows 98 users must reboot their computer immediately after the installation of the Microsoft system updates. Then, when your computer has reloaded, run the Net Nanny setup program again to continue.

Step 2 - Restart your computer
1.On the last screen with the 'Finish' button, read the information carefully and then click Finish to restart your computer.
2.Once you have rebooted your computer, log back in to Windows using the same user account, if any, you used to install the software.

Step 3 - Configure the software
Net Nanny includes a configuration wizard to assist you in correctly configuring the software. This includes registering the software, establishing an administrator account, and specifying a default user account.
1.Locate the Configure Net Nanny icon on your desktop. If you do not see this icon on your desktop, log out of your computer, and log back in using the same name you used to install the software.
2.Double-click the Configure Net Nanny icon.
3.Confirm that you wish to configure your software by choosing Yes.
4.Follow the instructions carefully.


USER DOCUMENTATION
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The Net Nanny software includes user documentation available to you from the Start menu. Use Adobe Acrobat Reader to view these documents. If you do not have Adobe Acrobat Reader you can access the free download at http://www.adobe.com/products/acrobat/readstep.html. We recommend you use Adobe Acrobat Reader 5.0 to view our PDF files.


KNOWN ISSUES
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Yahoo! Messenger 5.5 is not consistently blocked by Net Nanny. This version of Yahoo! Messenger was released after our deadline for inclusion in this version of Net Nanny and could not be tested.  

With content filtering enabled for a user (Words & Phrases list) some keywords on web pages are not being masked with the # symbol. This problem will be addressed in the next update of Net Nanny. If you find a website where this occurs, please report the website to feedback@netnanny.com.

If you choose to block EveryQuest for a specific user, EverQuest may not shut down gracefully when blocked by Net Nanny.


PRICING AND SALES INFORMATION
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Go to www.netnanny.com for pricing and purchasing information for individual licenses and multi-user licenses.


TECHNICAL SUPPORT
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Technical support is provided to registered users. Go to www.netnanny.com to register and for support.


COPYRIGHT INFORMATION
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Copyright (c) 1994-2003 Net Nanny Software, Inc. All rights reserved.
This document or any part thereof may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of Net Nanny Software, Inc.
